On the job
Evan Working Kennewick
Every spa system, every major brand, diagnosed with instruments and quoted in writing before the work starts.
Kennewick is the biggest slice of our route sheet — from Southridge down to the Columbia Drive waterfront, with everything from apartment-complex commons tubs to backyard swim spas. The water is Columbia-drawn and gentler than Richland's, but 'gentler' is relative: elements here still grow their mineral jackets, just a season or two slower.
What Kennewick adds is variety — more brands, more vintages, more previous-owner repairs to untangle. Our first question on an older Kennewick tub is often 'who worked on it last?', and the honest answer shapes the diagnosis.
No heat, lukewarm water, overheat trips — element, sensors and relay tested in that order.
Details →Humming, grinding, tripping or just silent — wet end and motor diagnosed as the separate parts they are.
Details →Falling water level, wet skirt corners, soaked foam — found by procedure, fixed at the joint.
Details →Weak seats, dead air, stuck diverters, cracked jet bodies — flow restored end to end.
Details →Spa packs and topside panels — relays, sensors, boards and displays, repaired at component level where it pays.
Details →Breaker trips, dead power, wet connections — the leaking component found and isolated inside the cabinet.
Details →Full drain, line purge, mineral flush, filter service and a chemistry reset matched to local water.
Details →Proper shutdowns before the freeze and honest spring start-ups after it.
Details →Real faults, real fixes — the paperwork version, minus the addresses.
Pressure-side jet gasket, third seat from the corner. Only leaked with the pump on — which is why it hid for a month.
Traced the stain uphill to a heater union. Cut one square foot of foam, not twelve.
Element leaking to ground through a scale crack. Isolated it by unplugging loads one at a time — five minutes, no guesswork.
Fuse on the pack, plus a surge protector recommendation the owner took. Cheap lesson, cheap fix.
One call starts the diagnosis. One written number finishes the surprise.